Tuesday, November 13, 2018
Make Client Feedback Work for You
Client feedback can help you shape your practice, but inviting that feedback requires a tailored approach. VetTools POP (Pet Owner Perception) can help you encourage your practice’s biggest supporters to spread their enthusiasm via public reviews, while fielding disappointed clients’ concerns privately.
- Friendly, post-visit thank you message sent automatically via text or email.
- Clients are invited to fill out a public review or a private survey based on their visit rating.
- You control the timing, message, and types of appointments to receive POP.
For more information call the VINx team at (800) 454-0576 or visit WWW.vin.com/VINx.
VIN/VECCS ROUNDS
Renal Failure in the Endocrine Patient
Monday, November 19, 8 p.m. ET
(Tuesday, November 20, 1 a.m. GMT)
Presented by Marie E. Kerl, DVM, MPH, DACVIM (SAIM), DACVECC
*Attend the live session to earn one hour of FREE CE credit.
Watch/Read Recent Rounds
@= VINCast available for download
Interested in Rounds on a particular topic?
Want to add upcoming Rounds to your personal calendar?
This guide will show you how.
These are self-paced, non-interactive courses and can be completed at your convenience.
This free, three-session course will teach you tips and tricks
for using your favorite VIN tools and resources.
SESSION 2
Make the Message Boards Work for You
Wednesday, November 14, 9:30 p.m. ET
(Thursday, November 15, 2:30 a.m. GMT)
800.700.4636 | VINGRAM@vin.com | 530.756.4881 | Fax: 530.756.6035
From UK: 01-45-222-6154 | From Australia: 02-6145-2357
777 West Covell Blvd, Davis, CA 95616
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