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Basics of Online CE
March 1, 2012 (published) | January 17, 2018 (revised)

If you need help navigating the CE course area, please refer to Find Your Course Area, Classroom, Library, and Message Board for instructions.


Online Learning is Convenient and Easy!

  • The beauty of VIN and VSPN online CE is you can participate and interact in multiple ways.
  • The course area is open 24 hours a day, 7 days a week for you to access.
  • Lectures, course materials and course message boards are available from anywhere in world!

VSPN and VIN CE courses are entirely online; they are designed around live, interactive Real Time Sessions or On-demand video modules, message board discussions, and materials in the course area library.

VSPN and VIN CE courses utilize experienced and knowledgeable instructors and an ever advancing technology to maximize your learning experience. We take learning one step further!

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Membership Requirements


It is not necessary to be a VIN member to participate in our Interactive VIN CE courses, however Interactive course rates are reduced for VIN members. At this time all non-interactive courses are only available to VIN and VSPN members. Generally, veterinarians and veterinary students, veterinary academia, and those associated with the veterinary industry can join VIN. Please use the following links to learn more about VIN eligibility requirements for:

If you are not currently a VIN member and would like to join, please enroll for your CE course and choose the option to join VIN during the enrollment process. Your application will be reviewed for eligibility within 24 hours of submission.

It is necessary to be a VSPN or VIN member to participate in VSPN CE. VSPN membership is free for veterinary support staff working with, for, or in the field of veterinary medicine under the direction of a licensed veterinarian.

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It's easy to enroll on-line for VIN and VSPN CE courses. Early enrollment will assure your place in class. After you have enrolled in your course(s) and your payment is processed, expect a return e-mail receipt confirming your enrollment within 48 to 72 hours. If so requested, this receipt will be sent via regular U.S. mail instead. Just prior to the course, you will receive an e-mail indicating that you now have access to the course area and providing directions on how to reach it.

The main means for sending course communications is via e-mail so it's important for enrollees to check their e-mail frequently prior to the opening date of the course and throughout the course duration. Course enrollees must ensure that their e-mail filters permit receipt of e-mails from all and domains.

To Enroll
Go to the CE Portal page ( and find the desired course under either the "Open for Enrollment - Veterinarians"  or the "Open for Enrollment - Support Staff" list of courses. Select the desired course to open the course information page.  On that page, select the "ENROLL NOW" link and follow the step-by-step instructions.

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Course Libraries

The required and recommended reading materials for the course, other than textbooks, are located in the special CE library established for each individual CE course. These supportive reading resources along with lecture videos, transcripts, slideshows and audio are all posted to the course library. All materials will be available for you to use throughout the course and will be archived, along with content on the course message boards should your course have them, for your permanent access after the course is closed. You purchased the course and it, along with all its materials, will be yours indefinitely. 

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Course Message Boards

The course message boards can be accessed only by those registered for the course and the instructors. These special boards are open for posting messages throughout the duration of the course and for one week after the final real-time session for the course. Questions and discussions arising from the course materials, interactive sessions, or clinical case material relevant to the course should be posted on the course message boards. It's best to read the existing discussions on the message boards before posting.

You can reply (i.e., add another post) to an existing discussion thread about the topic if it's already in progress or start a new discussion if your question relates to a new topic. Message board discussions are an essential element of a successful on-line class and of your course participation. This is where topics can be explored in depth and applied to clinical cases and real practice situations.

VIN and VSPN members will have access to their course materials indefinitely. The special course message boards
are available for posting from the time their course opens until it closes, at which time the course instructor(s) will no longer monitor the course message boards. The course message boards are archived after the course closes.

Note there are no Course Message Boards associated with non-interactive courses as these classes are open for an extended period of time and the instructor(s) will not be actively engaged in monitoring them. You can submit questions to the course facilitator by email for the instructor(s) should any arise while reviewing the course materials.

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Practice Sessions

CE participants need to concentrate on course content, not on Unity or Zoom room “mechanics," during the Real Time Sessions. You are invited to review one of the practice session replay videos to orient yourself with either classroom. These replay videos are strongly recommended for those taking their first VIN or VSPN CE course and for those who haven't taken such a course for a year or more.

Visit the
CE Practice Area to find the Practice Session replay videos posted along with a written transcript for each.

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Interactive Course Real Time Sessions

Real Time Sessions are held each week in the course area classroom (i.e., the Unity CONFERENCE ROOM or Zoom WEBINAR ROOM designated for the course). The sessions include a formal presentation by the instructor and interactive questions and answers where the instructor answers questions posed by participants. The sessions usually also include slides and/or videos and automated polls (questions with multiple-choice answer options posed to all participants). The instructor directs the session, but active participation by all class attendees is encouraged.

Attendance at the Real Time Session is NOT mandatory, but it is recommended. If you cannot attend, please be sure to read Participation Requirements and comply with those instructions. 

If you have not yet used the VIN or VSPN classrooms (Unity or Zoom) please first identify which classroom your course will be utilizing. You can identify the type of classroom for a course on the course information page or course enrollment page, where the course format is described as an Audio or Text class (just below the “Enroll Now” link).  All audio courses will be held in a Zoom Webinar room where as all text courses will be using the Unity classroom. You can also identify courses as audio, text or self-guided by the associated course format icon.  Definitions for the various course format icons are provided in the Course Legend on the CE portal page. Once you have identified the course classroom type you will want to review a practice session replay video associated with either the Unity or Zoom room. .

The VIN and VSPN classrooms are easy to access with links from each course main page to the classroom for that course (A large yellow “Enter Classroom” button). The Unity software used for the Real Time Sessions uses Macromedia's FLASH player, available via a free download from the internet. The Zoom classroom utilizes a webinar platform available via a free download the first time you enter a Zoom webinar.

To make sure your computer settings will allow you to participate in Unity CE sessions, take the CE Readiness Test. If your computer does not have a sufficiently current version of FLASH for a successful Unity session, the FLASH player will be automatically downloaded for you. If you see a warning message about a download, please click "YES" or "OK" to complete the download process.

Please note that the CE Non-Interactive, self-guided courses do not involve participation in Real Time Sessions.

If you need assistance, please contact VIN technical support:

VIN Technical Support
Phone: 1.800.846.0028 x127 or
1.530.756.4881 (outside the U.S.)
during U.S. West Coast business hours
(i.e., from 9:00 AM through 5:00 PM PT).

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Participation Requirements

For Interactive courses with Real Time Sessions, the VIN and VSPN course coordinators must account for a course participant's active involvement and participation during the course. You can participate by contributing comments, asking questions, and participating in the polls during each live session. Please note if your class is held in a Zoom webinar, you will not get participation points for questions or comments submitted anonymously. If you are not able to attend a session, you can compensate for your absence by studying the transcript, slides, and videos of the session. You can post comments or questions about the transcripts and library materials on the course message boards and complete the End of Course Test to accrue your required participation points.

For Non-Interactive self-guided courses without Real Time Sessions, your participation points are tracked based on your movement through the course modules. You can participate by actively watching each video segment within each module, participating in each module poll and/or quiz and taking the End of Course Test.

For more on participation and how to receive a CE certificate see Understanding MyCE Certificate Status

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Withdrawing from a CE Course

Interactives Courses: A complete refund of the paid course price will be issued when your withdrawal request is received prior to the listed start date of the course. If you wish to withdraw after the start date please contact the VIN/VSPN CE offices to discuss eligibility for a pro-rated refund.

Non-interactive Courses: A complete refund of the paid course price will be issued when your withdrawal request is received within 7-10 days of your course enrollment, provided course participation has been minimal. If you wish to withdraw after this timeline please contact the VIN/VSPN CE offices to discuss eligibility for a pro-rated refund.

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Contact Us

If you need additional assistance with VIN or VSPN membership, CE enrollment, certificate requirements, or certificate documentation, please contact the VIN/VSPN CE staff:

Phone: 800.846.0028  or 530.756.4881; ext. 797
Phone: 800.846.0028 or 530.756.4881; ext. 792

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