Enrollment is closed.

Course Information:
One of the biggest issues facing the veterinary profession is a lack of support staff. Almost 1 out 3 support staff recently surveyed plan to exit the field within the next two years. It is crucial for leaders to focus on employee engagement and retention. These are not just catch phrases, but you may not know what you can do to keep engaged. In this course, you will learn about the drivers of engagement, explore the progress principle, and learn tools and tips that you can put into practice.

• Understand how to help employees commit, engage, and excel.
• Explore how organizational factors, career satisfaction, coworker relationships and credible leadership affect engagement.
• Know the progress principle and how it affects motivation.
• Utilize tools for gratitude and reframing to improve engagement and retention.
• Understand how purpose and resilience can be boosted to improve engagement and retention.
• Explore feedback as a tool to change your culture and improve retention.

RACE Accreditation: This program has been approved for 3 hours of continuing education credit in jurisdictions which recognize RACE approval.(20-901650) AHMA Accreditation: Submitted - This course has been submitted to VHMA for CVPM credit.

Week 2 (Real Time Session June 15): Employee Engagement & Retention Tricks and Tips
This session will explore tools that focus on gratitude and reframing, which improve employee engagement and retention. Purpose and resilience will be discussed as pillars of engagement. Feedback styles and ratios of positive to negative feedback will be discussed as well.

Successful completion (scoring 80% or better) on the end-of-course test is required to earn a certificate of completion for the course. To learn more about the requirements for earning a CE certificate, please refer to Receiving Your CE Credit and Course Completion Certificate.

Tuition: $66($59 early bird special if enrolled by May 18, 2022)
Prices are listed in US dollars.

* Students currently enrolled in an AVMA accredited or CVMA approved Veterinary Technician Program may be eligible to receive a 50% discount off the regular rate for this course (upon verification of student status).

1. Enrollment qualifications: VIN CE courses are open to VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a VSPN CE or a VIN CE course open to VSPN member enrollment.
2. Each enrollee must be able to receive emails from @vspn.org and @vin.com addresses. Email is our major form of communication with participants; personal emails are highly recommended rather than clinic/hospital email addresses.
3. For further assistance call 800-846-0028 ext.792 or email VSPNCE. Please include the course title, your full name, and contact information in your correspondence.